It's a simple and functional app created to integrate your Bitrix24 and Asterisk. The app can be used by both Cloud and Self-Hosted users of Bitrix24 who want to tie CRM and telephony.
The solution has three components:
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main application Asterisk Integration;
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module for FreePBX;
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add-on Telephony24 (only for commercial users).
With the integration app you obtain a powerful tool to control the sales department and to analyse telephone load, speed and call processing quality.
The app is available in English, Spanish, and Russian.
What you gain
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The app has various VoIP integration scenarios.
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The solution covers some special aspects related to FreePBX.
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The app has a lot of additional perks and bonuses, for example each number can have a specific lead source (statistical call-tracking).
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Reports on calls are available in Telephony24.
Benefits
High-speed
The integration scheme is optimized so that the call connection is established as fast as possible.
Sustainable
Even if the integration is down, the telephony will keep working on its own.
Easy-to-use
You won’t need any additional software or instruments, just a phone (softphone) and Internet access.
Flexible
You can design call routing process as you wish.
Functional
The app is not just a connector but also a whole pack of business instruments for work with telephony and CRM.
Screencast: Installation
Watch the whole installation process in our video.