Integration with Asterisk: Start

Start pack for those who need to setup and configure the integration module from scratch

This service package is for you if you need to set up the integration of Asterisk and Bitrix24 from scratch, and you don't have time or other resources to do it on your own. 

The package includes:

  • Installation and basic configuration of Asterisk + FreePBX from ready-made image (if needed);

  • 1 trunk setup;

  • Inbound/outbound routes configuration (up to 5);

  • 1 voice menu setup;

  • 1 queue setup;

  • Extensions setup (up to 25);

  • Protection against unauthorized access;

  • Configuration of the integration module.

What does the process look like in detail?

Step 1. You pay for the works.

Step 2. You provide access and all the necessary info.

We will ask you for:

  • ssh to the server for FreePBX (if FreePBX is already installed, we will need administrator access);

  • administrator access to Bitrix24;

  • a list of employees that are to be connected to telephony (you can specify preferred extensions);

  • authorization data for connected trunks;

  • the scheme of incoming calls distribution; the contents and algorithm of the queue;

  • files for the voice menu (optional).

Step 3. You configure the networking hardware according to the integration requirements. If necessary, we will consult your specialists or perform the setup on our own. The condition here is that you must provide us with the necessary access.

Step 4. We install and configure the integration module on the side of FreePBX, connect it to Bitrix24, and register the extensions in Bitrix24.

Step 5. We complete the setup of FreePBX: we configure routing, set up protection against unauthorized access, connect trunks, and make some test phone calls to make sure that everything works fine.

Step 6. After testing, you are to check the results and accept our work. During this time, we answer your questions on how the system works.

The whole process usually takes 2-3 business days. The terms depend on the communication pace: having everything we need to start, we can perform the work within a day.

Price

The service package costs €490 and includes the works listed above. If the intro data is changed (for instance, you need to configure several voice menus or connect and FXS gateway), the total cost of the service can be increased. In this case, we will calculate it for you n a separate basis.

For the module to work, you need a license for the Integration with Asterisk app (the license is not included in the pack price). The app costs:

  • €147 for the 3 months license

  • €529 for the 12 months license

If needed, you can buy a license for the application on our website.

€490